Mirago Service Privacy Policy

This Privacy Policy (the "Policy") applies to all information that the Mirago website, located at the domain name mirago.tech (the "Website" or "Service"), may receive about the User while using the website, programs, and products of the Service.

Use of the Website constitutes the User's unconditional agreement to this Policy and the terms of processing their personal data stated herein. If the User disagrees with these terms, they must refrain from using the Service.

We collect the minimum necessary data to provide quality services.

2.1. Data provided by the User:

• Account credentials: Email address and password for creating a personal account.
• Proxy authorization data: The User's IP addresses (if the IP-binding proxy method is used).
• Support information: Data provided when contacting technical support (message texts, screenshots).

2.2. Financial data:

We do not collect or store full details of your bank cards or e-wallets. All payments are processed through secure third-party payment gateways (CryptoCloud, etc.). We only receive the payment status, amount, and internal transaction identifier.

2.3. Technical data collected automatically:

• IP address used to access the Website.
• Browser type and operating system.
• Date and time of Website visit.
• Cookie files (see Section 6 for details).

2.4. Log Policy (No-Log Policy for proxy traffic)

We respect your privacy. The Service does not track, intercept, or store the content of traffic passing through our proxy servers (visited websites, transferred files, personal communications).

We only log connection events (proxy authorization time) and the volume of consumed traffic (for billing) exclusively to maintain Service functionality and prevent abuse (DDoS attacks, spam, etc.).

We use your data exclusively for the following purposes:

• Creating a personal account and providing access to services.
• Processing payments and preventing fraudulent transactions.
• Providing effective customer and technical support.
• Notifying the User about order status, changes in Service operation, or updates (technical and transactional emails).
• Protecting the Service from cyberattacks, scraping, brute force, and violations of our Terms of Use.

We take all necessary organizational and technical measures to protect the User's personal information from unauthorized access, destruction, modification, blocking, copying, and distribution:

• Using encryption (SSL certificates) to protect data during transmission between your browser and our Website.
• Storing passwords in encrypted form (hashing).
• Strict restriction of database access among Service employees.

We do not sell, exchange, or rent Users' personal information. Transfer of data to third parties is only possible in the following cases:

• Payment systems: To process payment for services.
• IT service providers: Email services (for sending receipts and notifications), analytics systems, or customer support platforms.

Our Website uses cookie files — small text files that are stored on your device.

Strictly necessary cookies:

Required for the personal account to function (saving the authorization session).

Analytics cookies:

Help us understand how users interact with the Website (e.g., Google Analytics or Yandex.Metrica) to improve the interface.

The User may at any time configure their browser to refuse all cookie files; however, in this case, some Website features (such as authorization in the control panel) may not work correctly.

We store your personal data only as long as necessary to fulfill the purposes described in this Policy, or until you request the deletion of your account. Financial history (invoices) may be stored longer if required by tax legislation.

You have the right to:

• Request information about what data we store about you.
• Change or update your data in your personal account.
• Withdraw consent to receive promotional mailings.
• Request complete deletion of your account and associated personal data (the right to be forgotten) by contacting support.

The Service Administration reserves the right to make changes to this Policy without the User's consent. The new version of the Policy takes effect from the moment it is posted on the Website. We recommend regularly checking this page for changes.

If you have questions, suggestions, or requirements regarding this Privacy Policy or the processing of your data, please contact us: